# Can I change my engraving message?

> Once an order for a custom engraving is placed it is no longer possible to edit or update the engraving message If the original message is not satisfactory

Source: https://help.reservebar.com/en_us/can-i-change-my-engraving-message-BJLc1fMo

Last updated: 2023-03-03T19:13:07.832Z

Once an order for a custom engraving is placed, it is no longer possible to edit or update the engraving message. If the original message is not satisfactory, the order must be canceled and replaced. 

If you think you may have made an error while entering your engraving message, double check the message by referring to the order confirmation email you received after placing your order.

If you determine that you need to cancel and replace the order, please contact our Customer Experience team **immediately** by chatting with us at [ReserveBar.com](https://www.reservebar.com/) or by emailing us at customerhelp@reservebar.com. 

Please note that ReserveBar is not responsible for any engraving error that results from a customer making a spelling mistake or typo while placing their order. The speed of our engraving process necessitates that our engravers do not proofread customer messages; the text appears exactly as the customer enters it.