We are sorry, but returns on alcoholic products -- spirits, wine and champagne -- are not permitted. Once these products are shipped, they cannot be returned due to applicable laws concerning alcoholic products.
If you are not satisfied with your glassware or giftware purchase, please submit a request HERE and a member of our support staff will reach out to you.
Proposition 65: CALIFORNIA RESIDENTS - PROPOSITION 65 WARNING: Consuming foods or beverages that have been kept or served in leaded crystal products or handling products made of leaded crystal will expose you to lead, a chemical known to State of California to cause birth defects or other reproductive harm. This applies only to the Dartington Crystal "Bar Excellence" products which are handmade in England. You may return this product for full refund within 30 days, if you wish.