An order confirmation email with a tracking number will be sent to you after your order has been processed, packaged and picked up for delivery. If you click on the tracking number, it will take you to a web page where you can track your package. You can also sign up for email tracking/delivery notification on that site.
We offer Ground Shipping and have a 3-5 Business Day (Monday-Friday) delivery window except for engraved bottles. Orders containing engraved bottles have a delivery window of 7-10 Business Days. If a product is out of stock when you place the order, it usually takes approximately 1-2 additional days to prepare the shipment. We will contact you if your order contains an item that is either out of stock or backordered.
All orders marked for Overnight or Two-Day delivery must be entered by 12:00 PM in order to be processed the same day. Overnight orders are guaranteed for overnight delivery only if placed before 12:00 PM in the state of delivery. All express orders placed after 12:00 PM may be shipped the next day for arrival at the destination the following day. Regular ground shipments with a 3-5 day delivery window will be shipped the same day if order is placed before noon in the state of delivery. If placed after 12:00 pm, shipping will occur the following business day (M-F), although we do try to ship the packages as swiftly as possible.
NOTE: Both ground and overnight shipments are picked up and delivered M-F. Overnight and ground orders placed on the weekend or holiday will be processed the following business day.
If you would like to confirm the shipping window, please reach out to our customer service team by submitting a request HERE or call or text to 1-855-443-8144.