We will try to accommodate an order cancellation if you are canceling within one hour of order placement. Please contact us at 855-588-1277 or ReserveBar.com/contact. Please note that customer support is available to take your call Monday - Friday from 9am to 9pm ET. Cancellations requests received over the weekend or on holidays will be addressed on Monday or the next business day. We will do our best to accommodate these cancellations, but cannot guarantee that your order will be caught before it is routed to our retail partners for processing.
If you cancel your order and it has already shipped, you will be responsible for the cost of both shipping and return shipping to our retail partner. The cost will be determined by the method of shipping selected at the time of order placement. For example, if you choose ground shipping, a charge of $31.94 will be deducted from your refund ($15.97 both ways).