We work hard to ensure that ReserveBar orders are fulfilled to our standards, but we and our partners are human, and the occasional accident is bound to happen. If you received the wrong item, a damaged item, or an incomplete order, please take the following steps to alert us. No one is more disappointed by these issues than we are, and we’re always eager to correct them.
- If possible, take a photo of the item(s) in question. It will help us educate our partners.
- Email us at firstname.lastname@example.org, including the photo if available.
- Leave the rest to us. We’ll solve the problem and get back to you ASAP.