ReserveBar Help Center
My Order
Tracking
How can I track my order?
Damaged/Missing/Wrong Product
What if I receive the wrong item(s)?
My order arrived damaged!
I am missing products from my order.
Payment Questions
How do I use Apple Pay?
How can I be sure pricing is not included with my gift?
When will my credit card be charged?
My card was declined! How can I get my order to go through?
How can I pay for my order?
Additional Questions for ReserveBar Order
I didn't receive an order confirmation.
How old do you have to be to place an order?
Giftware
Can I return the glassware I ordered?
Engraving
How long does the engraving process take?
What can I engrave?
I made a mistake when I typed in my engraved message -- how can I correct this?
The engraved message on my bottle is wrong.
Returns
Can I return my purchase?
Shipping
Will adding giftware to my order affect the delivery time?
Can you ship to a military base?
Can you ship to a post office box?
Cancellations/Refunds
How long will my refund take?
Didn't find what you were looking for?