Placing An Order
On-Demand Delivery
- How does on-demand delivery work?
- How quickly are on-demand orders delivered?
- Do I have to be present to accept my on-demand delivery?
- Are there fees for on-demand delivery?
- How do I add delivery instructions to my order?
- How do I schedule an order?
Payment And Billing
- How can I pay for my order?
- How do I add a promotional code, referral code, or gift card code to an order?
- When will I be charged for my order?
- How can I be sure that a receipt or pricing information is not included with my gift?
- My card was declined. How can I place my order?
- How do I use Apple Pay?
Shipping
Engraving
- How much does engraving cost?
- What can I engrave?
- What can't I engrave?
- How long does it take for an engraved order to be fulfilled?
- Can I pay extra for expedited shipping of an engraving order?
- What is the font and font size of a custom engraving?
Corporate And Concierge Orders
- Can I place a corporate or bulk order?
- Can you suggest a gift for my client?
- Are discounts available for bulk orders?
- Can I have my corporate logo engraved on bottles for a bulk or corporate order?
- Will the gift items or glassware in my corporate order be delivered with the beverage items?
- Can I order something that is not on your website in a corporate or bulk order?