• 2/10 Brother's Bond Update from ReserveBar

    Dear Brother's Bond Customer,

    Thank you for your pre-order of the Brother's Bond Straight Bourbon Whiskey. When you initially placed your pre-order we were anticipating that we would begin shipping in at the end of March which was indicated on the product page. We're writing today simply to affirm that we are still on track for shipping at the end of March with most orders arriving in early April.

    Additionally, if you ordered a tasting glass either in a bundle or by itself, those will be shipping separately from the bottle.  

    If this news requires a change to your order, please reach out to to customerhelp@reservebar.com and we will assist you. Otherwise there is no need for any action on your part. Rest assured we are all doing our best to get you your order quickly and safely.

    Cheers,

     

    ReserveBar Customer Experience Team

    customerhelp@reservebar.com

  • 1/21 Brother's Bond Update from ReserveBar

    Dear Valued Brother's Bond Customer,

    Thank you for your pre-order of the Brother's Bond Straight Bourbon Whiskey. When you initially placed your pre-order we were anticipating that we would begin shipping in February. That timing is slightly delayed, as Ian and Paul are still finessing and finalizing their bourbon to deliver you the best possible product. But we'll let them tell you all about it: https://youtu.be/K_Ippnhx4s8

    As of right now it looks like it may take until April for your product to be delivered.

    You may have also seen in social media that there will be a second pre-order that will happen tomorrow (1/22). It’s true, and you will also be able to order additional bottles in that pre-order if you'd like. We will be prioritizing and shipping the first pre-orders, including yours, before shipping bottles from the second pre-order. If you place a second order, you will receive those bottles in a separate, later shipment.

    You may recall that the first pre-order was coupled with a private virtual tasting event. That is still going to happen and you will receive more information when that gets scheduled, some time after all bottles have been shipped and received.

    We appreciate your patience as Brother's Bond finalizes, bottles and ships their bourbon. We’re incredibly excited to enable your access to the very first bottles ever made as soon as they are available!

    If this news requires a change to your order, please reach out to to customerhelp@reservebar.com and we will assist you. Otherwise there is no need for any action on your part. Rest assured we are all doing our best to get you your order quickly and safely.

    Cheers,

    ReserveBar Customer Experience Team

    customerhelp@reservebar.com

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