• I didn't receive an order confirmation.

     

    Once your order is placed, an order confirmation email is sent out.  If you did not receive it, please check your spam folder. You can submit a request with our support team HERE to receive an additional copy of your order receipt, should you need one.

    Please check your order receipt carefully for any mistakes in engraving and the accuracy of the billing address.  Please note that once the engraving process has begun, we cannot change the engraved message and you will be charged for the bottle with the error, as well as a newly purchased bottle.  If your bottle ships out to an incorrect address, you will incur an additional charge for reshipping the bottle. Any errors in the shipping address will cause a delay in the shipment.

  • How old do you have to be to place an order?

    Yes, you need to be 21 or over to place an order with ReserveBar.com.

    In order to remain compliant with federal laws that govern the shipment of alcohol, please ensure that there is an adult age 21 or over available to sign for the delivery at the shipping address you specify.  A valid ID may be required upon delivery.  By utilizing the ReserveBar platform, you are representing and confirming that both the ordering customer and the recipient are at least 21 years old.

     

     

     

     

     

     

     

     

     

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