• How long does the engraving process take?

    Due to COVID-19 issues, our engraving program is experiencing significant delays, and in some instances, we have to suspend engraving options. When engraving is available on your product, please be mindful that there may be additional delays in fulfilling engraved products.

  • What can I engrave?

    Many of our products can be personalized for your special occasion!  

    When you select a product to engrave on ReserveBar.com, you will be able to engrave only a certain number of lines and characters per line, which varies upon the product chosen.  Please note that we are not able to engrave direct or implied profanity, emojis, accents or foreign characters.  

    Please proof your engraved message prior to placing your order.   Once an order is placed we cannot change the engraving.

    Would you like to have your corporate logo engraved for a unique corporate gifting experience?

    If so, please contact our corporate office for pricing information.  A member of our concierge team can be reached at 203 514 4890 or submit a request HERE.  We require the logo be sent to us in black and white EPS format, but if you do not have that format, contact us and we will see how we can assist you.

  • I made a mistake when I typed in my engraved message -- how can I correct this?

     

    You can double check the engraved message on the order confirmation email that is sent out immediately upon placing an order.  If you made a mistake when typing the engraved message, please call or text our customer support team immediately at 855-443-8144 or submit a request HERE.  

    Please note that we are not responsible for errors in engraved messages due to misspellings made by our customers when the order was input into our system.  Our team of engravers are not responsible for proofing the customer messages.  This would slow down the engraving process.  The message engraved on the bottle is what is printed on the packing slip.  The packing slip is generated when the order is processed.

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